物流政策

Shipping Policy

Order Processing & Fulfillment

All orders are processed within 1-5 business days. Since we work with global suppliers through DSers & AliExpress, processing times may vary based on supplier availability. Orders are not processed on weekends or holidays.

Estimated Shipping Times

Shipping times depend on the supplier and destination. Below are estimated delivery times:

Standard Shipping (AliExpress Suppliers via DSers)

  • USA & Canada: 10-25 business days

  • Europe: 10-30 business days

  • Australia & New Zealand: 10-25 business days

  • Rest of the World: 15-40 business days

Some products may arrive sooner, while others may take longer due to customs clearance or supplier processing.

Tracking Information

Once your order is shipped, you will receive an email with a tracking number. Please note that tracking updates may take 5-10 days to appear as the shipment is processed by the carrier.

Customs, Duties & Taxes

Orders may be subject to customs duties and taxes depending on your country’s import regulations. These charges are the customer’s responsibility, and we recommend checking with your local customs office before placing an order.

Shipping Delays & Lost Packages

  • Delays may occur due to high order volumes, customs processing, or unexpected shipping carrier issues.

  • If your package is significantly delayed or lost, please contact us at [your email], and we will work with the supplier to resolve the issue.

Returns & Refunds

Since our products are shipped directly from suppliers, return policies vary by item. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos, and we will assist with a replacement or refund.

Contact Us

If you have any questions regarding your order or shipping, feel free to reach out at [your email].